SOFTWARE FOR BUSINESS
WhatsApp and Telegram bot development
We build custom automated bots for WhatsApp and Telegram where your customers already are. The bots handle enquiries, collect orders and transfer data directly into your spreadsheets or CRM.
Discuss your projectWho is it for?
Retailers, clinics, service providers and support teams that receive frequent recurring enquiries and orders.
What can we build?
- WhatsApp Business API or Telegram Bot architecture
- Interactive menus, service catalog and order flows
- Integration with Google Sheets, CRM or databases
- Manager notification and live operator takeover options
- Server deployment and usage documentation
Clear scope. Step-by-step delivery.
We agree on what needs to change, then build in stages you can review.
Discovery
We learn how you work, which tools you use and where the main difficulty lies.
Scope and proposal
We agree on features, integrations, timing and acceptance criteria.
Build and review
We share working versions, test real scenarios and incorporate feedback.
Handover and development
We provide usage guidance and agree on support and future changes.
How are cost and timing determined?
Cost depends on features, user roles, integrations, data migration and support needs. After an initial discussion, we prepare a proposal with the scope and delivery stages.
Frequently asked questions
Is an official business number required for WhatsApp?
Yes, the official WhatsApp Business API is recommended to avoid bans and ensure reliable delivery. We assist with the setup process.
Can a human take over the chat?
Yes. The bot manages routine questions and transfers complex inquiries to live operators when needed.
Where is conversation data stored?
Data is routed to your spreadsheets, CRM or internal database according to your project requirements.
Which task takes more time than it should?
Tell us briefly how the process works. We will identify a practical starting point together.